Release Notes

v5.4.3

03/06/2025

• Added Q&A pair feature: AI automatically summarizes customer complaints and generates high-quality Q&A pairs.
• Bug fixes and improvement.

v5.3.4

10/17/2024

• Added support for replying previous messages, making it more convenient communication;
• Added support for customize stickers;
• Bug fixes and improvement;

v5.2.0

07/30/2024

• Added work orders entrance in the Help Center and online customer service.
• Added a message prompt for the creation of a work order in the chatbot stage.
• Added support for resolution confirmation surveys and satisfaction surveys for work orders.
• Bug fixes and improvement;

v5.1.1

07/16/2024

• Add login API to better handling user identification;
• Redesign callback handling based on event broadcasting;
• Minor bug fixed;