# Data Security Guidelines

AIHelp Android SDK has been included in the Google Play SDK Index (opens new window), you can follow this guide on completing the Google Play Store questions when submitting your app for release or update.

# Data Collection and Security

Question	Option
Does your application collect or share any data types that must be disclosed?	Yes
Will all user data collected by your application be encrypted during the transmission process?	Yes
Have you provided users with a method to request the deletion of their data?	Yes

# Data Type

Type	Option
Personal info	Other info
Messages	Other in-app messages
Photos and videos	Photos and videos
Files and documents	Files and documents
Application activity	Other user-generated content.
Application information and performance	Crash log
Device ID or other ID	Device ID or other ID

# Data Usage and processing

# Personal information

Name

Question	Option
Do you collect and/or share this data?	Data collection
Are these data temporary processed data?	No, this type of data collected will not be subject to temporary processing.
Is it necessary for your application to use this data, or can users choose whether or not to allow the application to collect this data?	It is necessary to collect this data (users cannot disable this data collection operation).
Why do we collect these user data? Please select all applicable options.	App functionality, Account management

User ID

Question	Option
Do you collect and/or share this data?	Data collection
Are these data temporary processed data?	No, this type of data collected will not be subject to temporary processing.
Is it necessary for your application to use this data, or can users choose whether or not to allow the application to collect this data?	It is necessary to collect this data (users cannot disable this data collection operation).
Why do we collect these user data? Please select all applicable options.	App functionality, Account management

Other information

Question	Option
Do you collect and/or share this data?	Data collection
Are these data temporary processed data?	No, this type of data collected will not be subject to temporary processing.
Is it necessary for your application to use this data, or can users choose whether or not to allow the application to collect this data?	It is necessary to collect this data (users cannot disable this data collection operation).
Why do we collect these user data? Please select all applicable options.	App functionality, Account management

# Messages

Other in-app messages

Question	Option
Do you collect and/or share this data?	Data collection
Are these data temporary processed data?	No, this type of data collected will not be subject to temporary processing.
Is it necessary for your application to use this data, or can users choose whether or not to allow the application to collect this data?	It is necessary to collect this data (users cannot disable this data collection operation).
Why do we collect these user data? Please select all applicable options.	App functionality, Account management

# Photos and videos

Photos

Question	Option
Do you collect and/or share this data?	Data collection
Are these data temporary processed data?	No, this type of data collected will not be subject to temporary processing.
Is it necessary for your application to use this data, or can users choose whether or not to allow the application to collect this data?	Users can choose whether this data is collected.
Why do we collect these user data? Please select all applicable options.	App functionality, Account management

Videos

Question	Option
Do you collect and/or share this data?	Data collection
Are these data temporary processed data?	No, this type of data collected will not be subject to temporary processing.
Is it necessary for your application to use this data, or can users choose whether or not to allow the application to collect this data?	Users can choose whether this data is collected.
Why do we collect these user data? Please select all applicable options.	App functionality, Account management

# App info and performance

Crash log

Question	Option
Do you collect and/or share this data?	Data collection
Are these data temporary processed data?	No, this type of data collected will not be subject to temporary processing.
Is it necessary for your application to use this data, or can users choose whether or not to allow the application to collect this data?	It is necessary to collect this data (users cannot disable this data collection operation).
Why do we collect these user data? Please select all applicable options.	Analytics

# Files and docs

Files and docs

Question	Option
Do you collect and/or share this data?	Data collection
Are these data temporary processed data?	No, this type of data collected will not be subject to temporary processing.
Is it necessary for your application to use this data, or can users choose whether or not to allow the application to collect this data?	Users can choose whether this data is collected.
Why do we collect these user data? Please select all applicable options.	App functionality, Account management

# App activity

# Device ID or other ID

Question	Option
Do you collect and/or share this data?	Data collection
Are these data temporary processed data?	No, this type of data collected will not be subject to temporary processing.
Is it necessary for your application to use this data, or can users choose whether or not to allow the application to collect this data?	It is necessary to collect this data (users cannot disable this data collection operation).
Why do we collect these user data? Please select all applicable options.	App functionality, Account management

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