Release Notes

v6.2.0

09/11/2026

• Optimized player replies on work orders for a smoother experience;
• Work order updates can sync to tickets for more timely follow-up;
• Tickets can inherit work order ratings for continued use;
• Improved rating collection interactions with clearer input and submission;
• Restrict player replies based on work order status to avoid invalid actions;
• Unified and refined UI styles for a more consistent visual experience;
• Bug fixes and improvement.

v6.1.2

09/11/2026

• Added support for custom theme configuration for more flexible visual customization;
• Upgraded UI presentation with enhanced overall visual experience;
• Bug fixes and improvement.

v6.0.8

08/06/2026

• Revamped Help Center with upgraded overall visual and interaction experience;
• Stability and experience improvements;
• Bug fixes and improvement.

v5.7.8

05/08/2026

• Adapted for the image picker on Xiaomi HyperOS;
• Added user announcement feature, allowing administrators to push important notifications to users;
• Optimized quick options to card style, improving visual experience and operation convenience;
• Added one-click return to homepage feature in FAQ page, optimizing user navigation experience;
• Added purpose disclosure for permission requests to improve transparency during authorization;
• Enhanced UI/UX improvements across the application;
• Bug fixes and improvement.

v5.6.9

04/30/2026

• Adapted for the image picker on Xiaomi HyperOS;
• Optimize the enterprise authentication process；
• Target API 35, support for Android 15；
• Bug fixes and improvement.

v5.5.7

04/30/2026

• Adapted for the image picker on Xiaomi HyperOS;
• Optimization of dispatch robot interaction.
• Style optimization of the invitation review page.
• Bug fixes and improvement.

v5.4.14

04/30/2026

• Adapted for the image picker on Xiaomi HyperOS;
• Added Q&A pair feature: AI automatically summarizes customer complaints and generates high-quality Q&A pairs.
• Adapted for Android 15: Optimized for the latest system features to enhance compatibility.
• Bug fixes and improvement.

v5.3.12

04/02/2025

• Added support for replying previous messages, making it more convenient communication;
• Added support for customize stickers;
• Bug fixes and improvement;

v5.2.2

08/19/2024

• Added work orders entrance in the Help Center and online customer service.
• Added a message prompt for the creation of a work order in the chatbot stage.
• Added support for resolution confirmation surveys and satisfaction surveys for work orders.
• Bug fixes and improvement;

v5.1.0

07/05/2024

• Add login API to better handling user identification;
• Redesign callback handling based on event broadcasting;
• Bug fixes and improvement;