# User Info

Now you can set up and update user information in a simpler and clearer way.

# API

# updateUserInfo()

You can call this method to update user information whenever you need.

let userConfig = {
  userName: "AIHelper",
  userTags: "recharge,suggestion",
  customData: JSON.stringify({
    key: 'value'
  })
};
AIHelpSupport.updateUserInfo(userConfig);

# resetUserInfo()

Call this method to inform AIHelp when user logs out to ensure the accuracy for tourist-user's information:

AIHelpSupport.resetUserInfo();

# URL

Or, you could implement the same function by the URL scheme:

<script>
  let domain = "THIS IS YOUR APP DOMAIN";
  let appId = "THIS IS YOUR APP ID";
  let entranceId = "THIS IS YOUR ENTRANCE ID";
  (function () {
    let baseUrl = `https://${domain}/webchatv5/#/${appId}`;
    let params = `entranceId=${entranceId}&userName=${your_user_name}&userTags=${your_user_tags}&customData=${encodeURIComponent(JSON.stringify({key:"value"}))}`;
    let url = `${baseUrl}?${params}`;
    window.open(url);
  })();
</script>

# Definition

# UserConfig

Type: object
Default: null
Detail: Configuration for user info, such as username, user id, user tags, etc.

# userName

Type: String
Default: anonymous
Detail: The display name for current user

# serverId

Type: String
Default: -1
Detail: The server ID for current user

# userTags

Type: String
Default: ''
Detail: split multiple tags by ',', empty string by default. When setting tags for users, you should ensure that the tags you are setting has been added in advance in the dashboard of AIHelp:

# customData

Type：string
Default: ''
Detail: custom data to display in dashboard with a jsonString format: {"key":"value", "key":"value"}

# Scenario

Let's assume a scenario where you want to get some information about your users in the dashboard of AIHelp.

The details are as follows:

1、User level；

2、total recharge amount；

3、remaining bills；

Then, the code example for this scenario is as follows:

let userConfig = {
  userName: "AIHelper",
  userTags: "recharge,suggestion",
  customData: JSON.stringify({
    level: 34,
    total_recharge: 300,
    remaining: 56,
  })
};
AIHelpSupport.updateUserInfo(userConfig);

# URL

<script>
  let domain = "THIS IS YOUR APP DOMAIN";
  let appId = "THIS IS YOUR APP ID";
  let entranceId = "THIS IS YOUR ENTRANCE ID";
  let customData = JSON.stringify({
    level: 34,
    total_recharge: 300,
    remaining: 56,
  });
  (function () {
    let baseUrl = `https://${domain}/webchatv5/#/${appId}`;
    let params = `entranceId=${entranceId}&userName=${your_user_name}&userTags=${your_user_tags}&customData=${encodeURIComponent(JSON.stringify(customData))}`;
    let url = `${baseUrl}?${params}`;
    window.open(url);
  })();
</script>

# Page Example

After the configuration is completed, when the user opens the ticket he/she sumbitted before, you can get this in the AIHelp dashboard:

← User Identity User Extra Info →