# Help Center

AIHelp has upgraded the original FAQ to a Help Center.

Now, you can provide FAQs to your end users in a customized style, with improved page layout and API flexibility.

# API

# show

You can set up a help center entrance in AIHelp dashboard, and use the provided entrance ID to access AIHelp' help center module:

AIHelpSupport.show("THIS IS YOUR ENTRANCE ID");

# URL

Or, you could implement the same function by the URL scheme:

<script>
  let domain = "THIS IS YOUR APP DOMAIN";
  let appId = "THIS IS YOUR APP ID";
  let entranceId = "THIS IS YOUR ENTRANCE ID";
  (function () {
    let baseUrl = `https://${domain}/webchatv5/#/${appId}`;
    let params = `entranceId=${entranceId}`;
    let url = `${baseUrl}?${params}`;
    window.open(url);
  })();
</script>

You can choose to display the FAQ list, showcase a specific category, or a particular FAQ. Additionally, you have the ability to control the visibility of the customer service entrance.

For more information, you can explore further details in the AIHelp dashboard, under Settings - App Settings - SDK Customization.

# Definition

# entranceId

Type: string
Detail: Required. Entrance ID configured in AIHelp dashboard.

Entrance Configuration

HelpCenter Configuration

# Page example

Page examples based on the above scenario are as follows:

← Customer Service User Identity →